Shipping policy
Shipping Information
At Furry Pal Co, our top priority is to provide you with the best possible online shopping experience.
To ensure fast and reliable delivery, we partner with trusted and reputable freight companies so that your order arrives as quickly and safely as possible.
All orders are shipped from our facility in Perth, Australia.
Every order is sent using a pre-paid, trackable, and secure delivery method. Please note that all shipping times are based on the dispatch date, not the date the order was placed.
Shipping times and costs will vary depending on your delivery location and the shipping method selected at checkout.
Dispatch Details
Orders are dispatched Monday to Friday between 7:00 AM and 4:00 PM (AEST/AEDT). Please allow up to 2ā3 business days from order confirmation for your order to be processed and quality-inspected before dispatch. Orders placed on weekends or public holidays will begin processing on the next business day.
Australia
Australian orders are shipped via Australia Postās Parcel Post service.
We offer FREE shipping on all Australian orders over $100 AUD.
Need your order faster?
Select Express Post at checkout for an additional chargeĀ during the āShipping Optionsā step.